Advisory Board
Narayanan Subramanian
Narayanan is a senior RCM leader with hands on experience building and scaling end-to-end medical billing operations for U.S. healthcare providers. In his leadership roles at Aura BPO Services and Sunrise RCM and Consulting, he has driven revenue collections from 40% levels to consistently achieving close to 100% of projected revenue benchmarks.
Narayanan Subramanian is a seasoned Revenue Cycle Management (RCM) leader with extensive experience building and scaling end-to-end medical billing operations for U.S. healthcare providers.
As a founder and senior leader at Aura BPO Services and Sunrise RCM & Consulting, his strategic oversight has been transformative, consistently driving significant financial growth and operational stability.
Under his leadership, clients have seen revenue collections surge from 40% to 100% of their projected targets, a testament to his ability to revitalize underperforming business offices.
Narayanan is widely recognized for his collaborative leadership style and his unwavering commitment to professional integrity. His approach blends deep technical insight with a focus on compliance and measurable outcomes, allowing healthcare organizations to strengthen their financial health while prioritizing patient care.
Known for his proactive problem-solving mindset and dedication to mentorship, he provides vital guidance on AuraRCM’s Advisory Board regarding service delivery, scalability, and process optimization to ensure high-performance RCM solutions.
Prakash Viswanathan
Prakash is a healthcare finance leader with over 20 years of experience improving revenue cycle and financial operations. As CFO of Arizona Arthritis and Rheumatology Associates, he leads financial strategy across multiple locations and has driven more than 100% improvement in fiscal health. His approach focuses on data led decisions, operational clarity, and patient centered outcomes
Prakash Viswanathan is a seasoned healthcare finance leader with over 20 years of experience optimizing revenue cycle operations and strategic financial management.
Currently serving as the Chief Financial Officer for Arizona Arthritis & Rheumatology Associates (AARA), he oversees the financial strategy and multi-site business office operations for one of the region’s most prominent specialty practices.
Under his executive guidance, AARA has realized over 100% improvements in fiscal health. Beyond his executive leadership roles, Prakash partnered with Narayanan to form Sunrise RCM and Consulting, leveraging his deep domain expertise to help healthcare organizations transform clinical business offices and improve cash flow outcomes.
He is widely recognized for his ability to translate complex financial challenges into scalable, data-driven solutions that balance operational performance with patient-centric care.
A collaborative leader known for his integrity and mentorship, Prakash is dedicated to fostering innovation within the industry. As an advisor to AuraRCM, he brings a forward-thinking perspective and invaluable insight into physician group management and the evolving landscape of revenue cycle excellence.
Advisory Board
Narayanan Subramanian
Narayanan is a senior RCM leader with deep experience building medical billing operations for U.S. healthcare providers. In his leadership roles at Aura BPO Services and Sunrise RCM and Consulting, he has helped improve collections from 40% levels to near full realization. His approach emphasizes teamwork, strong processes, and measurable outcomes.
Prakash Viswanathan
Prakash Viswanathan brings more than two decades of healthcare finance and revenue cycle leadership experience. As CFO of Arizona Arthritis and Rheumatology Associates, he oversees multi-site financial operations and has helped achieve over 100% gains in fiscal performance. His approach focuses on data-led decisions, operational clarity, and patient-centered outcomes.
Our Leadership Team
Kokila Narayanan
Kokila is a seasoned leader with 25 plus years of experience in strategy, finance, and operational excellence. She played a key role in establishing the Finance function at Google India and later led transformation initiatives at Hexaware and Atos Syntel. Her approach centers on aligning leadership, prioritizing initiatives, and delivering sustained business impact.
Kokila is a seasoned strategic and finance leader with 25+ years of experience driving enterprise strategy, business transformation, and operational excellence. She has worked closely with CEOs, CFOs, Boards, and senior leadership teams to shape strategic roadmaps, build robust business cases, and deliver measurable financial and operational outcomes.
She was part of the founding Finance team at Google India, contributing to the setup of the Finance function, and later held senior roles at Hexaware and Atos Syntel, where she led workforce optimization, bench management, and automation initiatives. Her work spanned Finance, HR, Delivery, and Operations, enabling data-driven decision-making across functions.
Kokila brings deep expertise in strategic planning, investment analysis, capital budgeting, initiative prioritization, and performance monitoring, along with strong capabilities in market analysis, growth initiatives, and business reengineering. Known for her go-getter mindset, decisive leadership, and mentoring approach, she consistently translates strategy into execution.
She holds an MBA in Finance and a Master’s in Financial Management, and is passionate about leveraging data, automation, and reskilling to build scalable, future-ready organizations.
Nandhini Parthasarathy
Nandhini is a senior operations and people leader with 15 years of experience driving scalable growth across RCM and shared services. She leads the full RCM lifecycle, including coding, billing, and denial management, while also owning the organization’s HR strategy. Her approach emphasizes standardization, automation, performance visibility, and a people first leadership style.
Nandhini is a senior operations and people leader with 15 years of experience driving scalable growth and operational excellence within Revenue Cycle Management (RCM) and shared services.
As Vice President, she provides strategic oversight for the entire RCM lifecycle including coding, billing, and denial management—while simultaneously leading the organization’s HR strategy.
By aligning workforce development with business objectives, she ensures that the company’s operational engine is powered by a high-performance, engaged, and talent-optimized team.
A results-driven executive, Nandhini focuses on enhancing client value through process standardization, automation, and rigorous performance tracking of key metrics like Days in AR and Cash Collections.
She balances this operational discipline with a people-centric leadership style, leveraging HR analytics and employee feedback to foster a culture of accountability and empathy.
Whether serving as an executive sponsor for strategic accounts or mentoring leadership teams, Nandhini is dedicated to building the sustainable infrastructure and talent pathways necessary for long-term organizational success.
Padmanabhan Bakthavathsalam
Padmanabhan is a distinguished financial strategist with 25+ years of experience spanning finance, accounting, and operational leadership. During his 13 year tenure as Finance Head at Aura, he helped establish robust governance frameworks and scalable financial systems. His approach focuses on accuracy, discipline in execution, and enabling long term resilience through strong financial stewardship.
Padmanabhan is a seasoned financial strategist with over 25 years of experience in finance and accounting, including a transformative 13-year tenure as the Finance Head at Aura.
An MBA in Finance, he has been a cornerstone of the organization’s growth, instrumental in building the robust financial governance and scalable systems that define Aura’s stability today.
His leadership is characterized by a meticulous analytical approach and a deep commitment to accuracy, ensuring transparency and confidence across all levels of financial operations.
As Vice President, Padmanabhan provides executive oversight for financial planning, statutory compliance, and cash flow optimization. His expertise extends beyond the balance sheet into administrative and operational leadership, where he manages infrastructure, procurement, and risk mitigation.
By integrating financial precision with strategic administrative oversight, he ensures that the organization’s resources are optimized for sustainable expansion.
Beyond his technical acumen, Padmanabhan is a trusted mentor and a collaborative partner to the CEO and senior leadership. He excels at translating complex financial data into strategic insights that drive long-term resilience and operational excellence.
Recognized for his integrity and professionalism, he continues to play a vital role in safeguarding Aura’s financial health while fostering a culture of accountability and high performance throughout his teams.
Benziger Peter Deraxan
A veteran of the healthcare outsourcing industry, Benziger has nearly 30 years of experience shaping high performing RCM operations. Starting his career at Nittany Decision Services, he helped build foundational offshore billing operations in India. He now focuses on driving consistent performance through analytics, quality controls, and close collaboration across clinical and operational teams.
A pioneer in the healthcare outsourcing industry, Benziger brings over 28 years of specialized expertise in medical billing, finance, and revenue cycle management.
His career began at the forefront of the sector with Nittany Decision Services, where he played a foundational role in establishing some of India’s first offshore medical billing operations.
Today, Benziger leverages this deep operational heritage and strategic insight to lead complex RCO environments, ensuring that performance benchmarks and quality KPIs are not only met but consistently exceeded through analytical rigor and continuous process improvement.
Known for a collaborative leadership style, Benziger serves as a critical bridge between clinical providers, MSO leaders, and operational teams. He excels at transforming complex financial data into actionable insights, providing physicians and executive boards with the transparency needed to drive revenue integrity.
Beyond operational oversight, his focus remains on sustainable growth achieved by mentoring the next generation of RCM talent, managing high-value vendor relationships, and integrating cutting-edge technology to streamline workflows.
A graduate of Loyola Autonomous College, Chennai, Benziger remains a trusted authority in building scalable, efficient, and high-performing healthcare operations.
Our Leadership Team
Kokila Narayanan
Kokila brings more than 25 years of experience across strategy, finance, and operations. She helped set up the Finance function at Google India and went on to lead optimization and automation initiatives at Hexaware and Atos Syntel. Her approach emphasizes execution focused strategy and measurable business outcomes.
Nandhini Parthasarathy
Nandhini is a senior operations and people leader with 15 years of experience driving scalable growth within RCM and shared services. As Vice President, she oversees the full RCM lifecycle while leading organizational HR strategy. Her approach focuses on aligning process strength and talent development to deliver consistent client and operational outcomes.
Padmanabhan Bakthavathsalam
Padmanabhan is a senior finance leader with over 25 years of experience across finance and accounting, including 13 years as Finance Head at Aura. He provides oversight for financial planning, statutory compliance, and cash flow management. His approach emphasizes accuracy, strong governance, and translating financial insight into stable, long term growth.
Benziger Peter Deraxan
Benziger is a healthcare outsourcing veteran with nearly three decades across medical billing, finance, and RCM. He began his career at Nittany Decision Services, where he helped establish India’s earliest offshore medical billing operations. Today, he leads complex RCO environments with a strong focus on performance benchmarks, quality KPIs, and continuous process improvement.
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