Business Development Executive (BDE)
- Lead Generation & Research: Conduct in-depth market research to identify prospective clients (Physician Groups, Hospitals, Billing Companies) who could benefit from Aura BPO’s RCM services.
- Strategic Outreach: Execute targeted outbound campaigns (cold calls, emails, LinkedIn outreach) to engage decision-makers (e.g., Practice Administrators, CFOs, Billing Directors).
- Opportunity Qualification: Effectively qualify leads by understanding their current revenue cycle challenges, pain points, and strategic outsourcing needs to determine suitability for our solutions.
- Initial Pitch: Clearly and persuasively articulate the value proposition of Aura BPO, focusing on our technology, accuracy, and expertise in transforming RCM operations.
- Pipeline Management: Accurately track and manage all lead interactions, activities, and pipeline stages within the Customer Relationship Management (CRM) system.
- Hand-off: Schedule qualified introductory meetings and seamless hand-offs to the Senior Sales/Account Management team.
- Market Feedback: Provide valuable market intelligence and feedback to the Sales and Marketing teams to refine targeting strategies and messaging.
- Target Achievement: Consistently meet or exceed monthly and quarterly targets for lead generation and qualified meeting setups.
- Experience: 1–3 years of experience in Business Development, Inside Sales, or Lead Generation, preferably targeting the U.S. healthcare market or BPO services.
- Education: Any graduate or relevant diploma holder.
- Domain Knowledge: Foundational understanding of the U.S. Healthcare industry, the Revenue Cycle Management (RCM) process, and the business drivers of medical practices.
- Communication: Exceptional verbal communication skills with a clear, neutral accent, capable of professional, persuasive conversations with U.S.-based executives. Strong written communication for compelling email campaigns.
- Sales Acumen: Proven ability to handle initial objections, build rapport quickly, and articulate value clearly.
- Technical Proficiency: Proficiency in using CRM software (e.g., Salesforce, HubSpot) and LinkedIn Sales Navigator for lead management and outreach.
- Mindset: Highly motivated, persistent, resilient, and target-driven.
- Exceptional Communication and Listening
- Persistence and Resilience
- Goal Orientation and Accountability
- Strategic Thinking and Research
- Time Management and Prioritization
- Shift Timings: Night Shift
- Work Schedule: Sunday & Monday off for day shift, Saturday & Sunday off for night shift (schedule may vary slightly based on client requirements).